When you contact RideReady, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We may also use the information we collect from you for our business purposes, such as marketing new products and services, data analysis, audits, enhancing our Site, identifying Site usage trends, and determining the effectiveness of our Site.
RideReady may process personal information on servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
INFORMATION Access and Retention
If you would like to review, correct, or update the personal information that you have provided via the Site, please contact us using the contact details provided below.
We retain your personal information for the period necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.
INFORMATION WE SHARE
We do not share personal information with companies, organizations and individuals outside of Polaris unless one of the following circumstances applies:
For providing RideReady services We provide personal information to the independent service providers who provide service scheduled through RideReady. This Policy does not address, and we are not responsible for, the privacy, information, or other practices of those service providers.
With your consent We will share personal information with companies, organizations or individuals outside of Polaris when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For external processing We provide personal information to our affiliates or our third party service providers who provide services such as website hosting and moderating, mobile application hosting, data analysis, infrastructure provision, credit card processing, IT services, e-mail services, marketing services, auditing services, and other services, to process it for us, based on our instructions and in compliance with this Policy.
For legal reasons We will share personal information with companies, organizations or individuals outside of Polaris if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
meet any applicable law, regulation, legal process or enforceable governmental request.
enforce applicable terms of service, including investigation of potential violations.
detect, prevent, or otherwise address fraud, security or technical issues.
protect against harm to the rights, property or safety of Polaris, our users or the public as required or permitted by law.
Other reasons The information Polaris collects about you and your Polaris products and RideReady experience may also be used:
To provide RideReady and services and maintain customer relationships
To improve the quality, safety, and security of our RideReady and services
To administer your account(s) and process your payments for RideReady and services
To operate our websites and applications, including online registration processes
To facilitate and support Polaris dealer and supplier diversity programs and Polaris grant programs
To autofill data fields on our websites to improve your online experience
To develop new RideReady and services, including connected, autonomous, and car-sharing RideReady and services
To provide customer and Polaris product support and service (such as recall information)
For warranty administration and validation
To provide information and product updates
To evaluate Polaris product performance and safety
For research, evaluation of use, and troubleshooting purposes
To verify eligibility for Polaris product purchases or incentive programs
For marking and analytics purposes
To support the electronic signature and delivery process between you and your dealer
To customize and improve communication content
To comply with legal, regulator, or contractual requirements
Communications with you in connection with these uses may be via mail, telephone, e-mail, text message, social medial, or other electronic messages, or via our websites and applications.
Polaris may send you regular promotional communications about our RideReady, services, events and promotions. Such promotional materials may use the “Polaris” brand and may be sent to you via different channels, such as: email, phone, SMS text messages, postal mailings, and third party social networks.
In order to provide you with the best personalized experience, sometimes these communications may be tailored to your preferences (for example, as you indicate these to us, as we may have inferred from your Site visits, or based on the links you click in our emails). When required by applicable law, we will obtain your consent before starting these activities. In addition, you may withdraw your consent (opt-out) at any time.
In particular, you can opt-out from receiving marketing-related emails by following the unsubscribe instructions provided in each email. If you can sign-in to your RideReady account, you may be able to change your communication preferences under the relevant section of the Site. You can also contact us using the contact details provided below to opt-out from receiving marketing-related communications.
Please note that even if you opt-out from receiving marketing communications, you might still receive administrative communications from us, such as technical updates of our RideReady, order confirmations, notifications about your account activities, and other important notices.
We may share non-personally identifiable information (e.g., information that has been aggregated) publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We may share your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
We may use and disclose information that is not in personally identifiable form (such as anonymized, masked or de-identified information) for any purpose. If we combine information that is not in personally identifiable form with information that is (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
Polaris has implemented security measures designed to protect RideReady and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt many of our services using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to Polaris employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Please be aware, however, that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with this Policy.
WHEN THIS POLICY APPLIES
This Policy applies to RideReady as offered by Polaris, but excludes services that have separate privacy policies that do not incorporate this Policy. This Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Site or to which this Site contains a link. The availability of, or inclusion of a link to, any such site or property on this Site does not imply endorsement of it by us or by our affiliates.
Third parties may offer RideReady and services on the Sites and collect information about you by requesting certain information necessary to provide a particular product or service (including, for example, insurance coverage for your Polaris RideReady or reports of insurance claims). Polaris may also obtain certain information about its users from third party customer research groups (e.g., demographic information) which Polaris uses to learn more about its customers. Polaris does not control the policies and practices of third parties in relation to the use and disclosure of any information about users collected by third parties on the Site or in market research programs conducted by such third parties and any use or disclosure of such information by third parties is not governed by this Policy.
We may implement applications or "widgets" from third party providers (e.g., Facebook, Twitter, Instagram, LinkedIn, etc.) that allow interaction, integration or content sharing with third party services. These widgets or applications may be visible on a page you visit on our Site or may require log-in through the third party provider’s service. The third party providing the widget or integration may offer controls for you to manage your interactions. Any interaction with a third party widget or application typically allows the third party to collect some information about you (whether through cookies, registration information or otherwise). These third parties may even track you when you do not interact with the widget. If you have engaged any of these third party service providers, their respective privacy policies will govern their tracking and collection of information. You should review these third party policies to understand these practices.
COMPLIANCE WITH LOCAL LAWS
YOUR CALIFORNIA PRIVACY RIGHTS
Under California’s “Shine the Light Law”, California residents who provide personal information in obtaining RideReady or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year.
To obtain this information on behalf of Polaris, please send an email message to email@example.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in the response. Please be aware that not all information is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
We do not intentionally collect information from individuals under the age of 13. The Site is not directed to individuals under the age of 13 and we request that these individuals not provide personal information through this Site.
CHANGES Our Policy may change from time to time. We will post any Policy changes on this page, along with information on any material changes.
If you have any questions about this Policy, please contact us at:
Inc. 9955 59th Avenue North
Plymouth, MN 55442
(Monday to Friday, 8am – 5pm CST)